Supportno modification possible
Lucie de Saint-Etienne asked 2 years ago

Hello, I bought the paid version and when I want to change the color of the background, or other settings nothing changes, there is only the theme that changes if I decide but otherwise nothing works. Can you explain to me why it does not work? In addition, I would like to change the font because it does not go at all!

3 Answers
PluginEver Staff answered 2 years ago

Thank you Lucie for contacting us. Can you please set a temporary admin account for us to check the issue?

Lucie de Saint-Etienne answered 2 years ago

Thank you. Yes, can I get an email address where I can send a Temporary Login Accounts? Thank you

Ben Walters answered 1 year ago

Hello, we are having similar issues. We aren\’t able to save any color or auto-play settings. I have tried submitting the issue directly to Support but have not heard back in over 2 weeks. Could you please advise? Thank you, [email protected]: carolinalanterns.com

PluginEver Staff replied 1 year ago

Hello Kurt can you please send temporary admin credentials to [email protected]?

Kurt Knapek replied 1 year ago

Hello,

We have set up admin credentials with [email protected]. Do you have time to take a look today (June 26, 2018)?
Thank you.

PluginEver Staff replied 1 year ago

Hello Kurt,
I have checked your site I found that Our plugin page is not even loading because of a plugin that you are using “Call Now” http://prntscr.com/jzkhs6 its generating error code which is blocking the plugin to work properly. Please check by disabling your installed plugin one by one to fix the problem.

Kurt Knapek replied 1 year ago

Hello,
We have disabled the Call Now plugin but still have display issues within the PluginEver plugin. The call-now-button.js error no longer exists. Could you please take another look?

Kurt Knapek replied 1 year ago

Hello, hoping you can take another look from your end today. Thanks!

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